Delivery
-Worldwide Shipment
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Register Airmail Express USD 15 （10 to 15 business days）
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EMS USD 25 （5 to 9 business days）
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DHL, UPS or FedEx USD 45 （4 to 7 business days）
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CSS USD 45 (7 to 12 business days)-----The Europe CSS international express lanes is specialized for Germany, Denmark, Italy, Belgium,Switzerland and so on in European countries.In order to pass customs easily and improve better service for customs clearance,we strongly suggest the customers from the above country to choose this shippping way.
-Item will be shipped out in 48 hours after payment receive, We will ship to your account shipping address only.
-Each package will be cushioned against damage, will clear customs, will be wrapped to avoid high import taxes, All package will mail with Express Courier such as EMS, DHL, UPS or FedEx so that it can reach to you (in 4 - 9 business days) .
Warranty
We offer 180 days warranty on every watch you purchase from this site. Watches may be returned or exchanged only if it is faulty. Warranty does not cover ordinary wear and tear or damages caused by external reasons (such as scratches, missing stones, dents, nicks, fading/chipping of the material on the product etc..). Warranty does not cover water damage, lost or stolen parts, damages due to personal misuse/negligence, therefore we strongly recommend not to swim, dive, surf or have any other similar activity with any watches.
Returns/Exchanges:
We offer a 14 days refund policy, if you are not 100% satisfied with the goods, we would only issue a refund if.
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The item is in its original condition, which means the product hasn't been sized, worn, plastic removed, damaged, scratched or tampered with.
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The item is returned within 14 days of purchase. (from the day the goods is signed for /received).
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After 14 days we may not issue a refund, but exchanges may be acceptable.
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All returns are at the customers' own cost.
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The refund amount will be the exact amount you paid for the item without shipping fee.
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Exchanges will be subject to price difference adjustment (if there is any).
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All returns: please contact before returning of the goods to avoid unnecessary costs on both sides.
2.
5. Shipment Tracking
http://www.ems.com.cn
-For EMS tracking number ending with CN (take 5 - 9 business days)
Information delay is always slow and no systematic at this site. If your tracking number is not showing or not progessive, please try it later in a couple days.
Email with tracking number not trackable on this site will not be replied. Thanks for understanding.
http://www.fedex.com (take 4 - 7 business days)
-For Fedex tracking number - 12 digits
http://www.dhl.com (take 4 - 7 business days)
-For DHL tracking number - 10 digits
http://www.ups.com (take 4 - 7 business days)
-For UPS tracking number - H + 10 digits
Wish you a happy shopping experience, any problem please contact us.
Z-Watch.com Team
